Terms & Conditions

Customer Care

At Fruit.Box, we believe exceptional customer care is at the heart of everything we do. Our team is dedicated to providing you with a seamless, personalized experience from start to finish. Whether you have a question about your order, need assistance with a special request, or want tips on the best ways to use our products, we’re always here to help. We listen, we care, and we’re committed to ensuring that every delivery meets your expectations. Your satisfaction is our top priority, and we strive to make every interaction a positive one.

Privacy & Safety

At Fruit.Box, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. We use advanced encryption and security measures to safeguard your data, and we never share your details with third parties without your consent. Our team adheres to strict privacy protocols to ensure that your information is handled responsibly and securely. You can trust us to provide a safe, confidential, and worry-free experience every time you shop with us.

Payment Methods

Offline Payments (Cash Payments)

Momo Payment

We are currently working on setting up card payments.

Wholesale Inquiries

At Fruit.Box, we are always open to building new partnerships with businesses interested in offering our fresh, high-quality products. Whether you're a retailer, restaurant, or another type of business, we’re here to discuss how we can support your wholesale needs. Our products are sourced directly from local farms, ensuring you receive the best in freshness and sustainability. For more information on our wholesale offerings, pricing, or to place an order, please contact us directly at freshboxrwanda@gmail.com or +250 794 393 969 , and we’ll be happy to assist you.